Customization: | Available |
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After-sales Service: | Contact The Business |
Warranty: | Contact The Business |
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Name | Carbon Steel Coil | |
Width | customized | |
Thickness | customized | |
Surface | Black, painted, oiled, or as your requirement | |
Material | Q195, Q215, Q235, Q255, Q275 | |
Technique | Cold Rolled or Hot Rolled | |
Support Processing Service | Bending, Welding, Decoiling, Punching, Cutting, Moulding or Customized | |
Standard | JIS, AiSi, ASTM, GB, DIN, EN | |
Support Certification | ISO, IBR, BV, SGS, RoHS | |
Application | Industry, Manufacturing, Architecture, Decoration, Kitchen etc. |
Q1: Can you send samples?
A: Absolutely. We offer complimentary samples to our esteemed customers and provide express shipping services worldwide for your convenience.
Q2: What product information do I need to provide?
A: To ensure a seamless transaction, kindly provide the grade, width, thickness, any specific surface treatment requirements, and the quantities you wish to purchase.
Q3: It's my first time importing steel products, can you assist me?
A: Certainly! Our experienced agents handle all shipment details and will collaborate closely with you throughout the entire process, ensuring a smooth experience.
Q4: From which ports do you ship?
A: We primarily ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, we are flexible and can arrange shipping from other ports as per your specific requirements.
Q5: How can I get information about product prices?
A: Prices fluctuate due to changes in raw material costs. For the latest pricing details, please contact us directly.
Q6: What are your payment terms?
A: For payments <=1000USD, we require 100% in advance. For payments >=1000USD, a 30% T/T in advance is needed, with the balance due before shipment or based on a BL copy or LC at sight.
Q7: Do you offer custom-made products?
A: Yes, we specialize in custom manufacturing. If you have a design, we can produce it according to your precise specifications and drawings.
Q8: What certifications do your products have?
A: Our products are certified with ISO 9001 and MTC. Additionally, we offer third-party inspections such as SGS and BV to ensure quality and compliance.
Q9: How long does your delivery take?
A: Standard delivery time ranges from 7-15 days. Larger orders or special circumstances may require additional time. We strive to meet your timelines efficiently.
Q10: How many countries have you exported to?
A: Our products have reached markets in America, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and various other African countries. With extensive export experience, we adeptly meet diverse market demands and assist customers in navigating potential challenges.
Q11: Can I visit your factory?
A: We wholeheartedly welcome visitors from around the globe to tour our state-of-the-art factory.
Q12: Is there a quality inspection before loading?
A: Yes, all products undergo rigorous quality inspections before packaging. Any unqualified products are destroyed. Customers can also appoint third-party inspectors to verify quality before loading.
Q13: How are the products packed?
A: Our products are packaged using standard, export-worthy materials. The inner layer is waterproof, the outer layer is iron-packed, and it is secured with a fumigation wooden pallet. This ensures optimal protection against corrosion and various climate changes during ocean transport.
Q14: What are your working hours?
A: Our online service hours are generally from 8:00 to 22:00 Beijing time. Queries received after 22:00 will be promptly addressed on the next working day.