| Customization: | Available |
|---|---|
| After-sales Service: | Welcome After-Sales Consultation |
| Warranty: | Welcome After-Sales Consultation |
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Still deciding? Get samples of $ !
Request Sample
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Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
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item
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value
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Warranty
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5 years
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After-sale Service
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Online technical support
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Project Solution Capability
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graphic design, 3D model design, total solution for projects, Cross Categories Consolidation
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Application
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Villa.unit
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Design Style
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Modern
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Place of Origin
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Henan
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Brand Name
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Sharewe
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Type
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thatch roof tiles
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Q1: Can you send samples?
A: Absolutely! We are delighted to offer our customers free samples with express shipping to virtually any corner of the globe.
Q2: What product information do I need to provide?
A: Kindly provide the grade, width, thickness, surface treatment requirements, and the quantities you wish to purchase.
Q3: It's my first time importing steel products; can you assist me?
A: Certainly! We work with agents who will coordinate the shipment alongside you, ensuring a smooth process.
Q4: What are the available ports for shipment?
A: Typically, we ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, you can specify other ports based on your needs.
Q5: Could you provide information about product prices?
A: Prices fluctuate according to periodic changes in raw material costs.
Q6: What are your payment terms?
A: For payments <=1000 USD, 100% in advance. For payments >=1000 USD, 30% T/T in advance with the balance due before shipment, or based on BL copy or LC at sight.
Q7: Do you offer custom-made product services?
A: Yes, we do. If you have your own designs, we can manufacture products according to your specifications and drawings.
Q8: What certifications do your products have?
A: Our certifications include ISO 9001 and MTC. Third-party inspections like SGS and BV are also available.
Q9: How long does delivery take?
A: Generally, our delivery time is within 7-15 days. However, it may be longer for larger quantities or under special circumstances.
Q10: How many countries have you exported to?
A: We have exported to numerous countries, including America, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and several other African nations. Our extensive export experience helps us cater to diverse market demands and avoid potential issues for our customers.
Q11: Can I visit your factory?
A: Certainly! We warmly welcome customers from around the world to visit our factory.
Q12: Is there a quality inspection before loading?
A: Absolutely, all our products undergo rigorous quality testing before packaging. Unqualified products are destroyed, and customers may appoint third-party inspectors to check the products before loading.
Q13: How are the products packed?
A: Our standard export packaging includes a waterproof paper inner layer, iron packaging outer layer, and a fumigation wooden pallet. This packaging effectively protects products from corrosion and various climate changes during ocean transportation.
Q14: What are your working hours?
A: Generally, our online service hours are from 8:00 to 22:00 Beijing time. After 22:00, we will respond to inquiries on the following working day.
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