Customization: | Available |
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After-sales Service: | Welcome After-Sales Consultation |
Warranty: | Welcome After-Sales Consultation |
Still deciding? Get samples of US$ 16/Piece
Request Sample
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Suppliers with verified business licenses
Audited by an independent third-party inspection agency
item
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value
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Warranty
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5 years
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After-sale Service
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Online technical support
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Project Solution Capability
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graphic design, 3D model design, total solution for projects, Cross Categories Consolidation
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Application
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Villa.unit
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Design Style
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Modern
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Place of Origin
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Henan
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Brand Name
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Sharewe
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Type
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thatch roof tiles
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Q1: Can you send samples?
A: Absolutely! We are pleased to offer our customers complimentary samples with express shipping services available worldwide.
Q2: What product information do I need to provide?
A: Kindly provide the grade, width, thickness, surface treatment requirements (if any), and the quantities you wish to purchase.
Q3: It's my first time importing steel products. Can you assist me with it?
A: Certainly! We have agents to handle the shipment arrangements, and we will work closely with you throughout the process.
Q4: What are the available ports of shipment?
A: Typically, we ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, you can specify other ports based on your requirements.
Q5: What information can you provide about product prices?
A: Prices fluctuate based on the periodic changes in raw material costs.
Q6: What are your payment terms?
A: For payments ≤1000USD, we require 100% in advance. For payments ≥1000USD, we require 30% T/T in advance, with the balance due before shipment, based on the BL copy, or via LC at sight.
Q7: Do you offer custom-made products?
A: Yes, if you have your own design, we can manufacture according to your specifications and drawings.
Q8: What certifications do your products have?
A: Our products are certified by ISO 9001 and MTC. Third-party inspections such as SGS and BV are also available.
Q9: How long does your delivery time usually take?
A: Generally, our delivery time is within 7-15 days. However, it may extend if the order quantity is exceptionally large or under special circumstances.
Q10: To how many countries have you already exported?
A: We have exported to numerous countries including the USA, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and several other African countries. Our extensive export experience allows us to understand diverse market demands and help customers avoid many potential issues.
Q11: Can I visit your factory?
A: Absolutely! We warmly welcome customers from around the globe to visit our factory.
Q12: Is there a quality inspection before the products are loaded?
A: Certainly. All our products undergo rigorous quality testing before packaging. Any unqualified products are discarded. Additionally, customers are welcome to appoint third-party inspections before loading.
Q13: How are the products packed?
A: We use standard export sea-worthy packaging. The inner layer is protected with waterproof paper, the outer layer with iron packaging, and the product is secured on a fumigation wooden pallet. This ensures effective protection against corrosion and varying climate conditions during ocean transportation.
Q14: What are your working hours?
A: Our online service hours are from 8:00 to 22:00 Beijing Time. Inquiries received after 22:00 will be addressed the next working day.