Customization: | Available |
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After-sales Service: | Contact The Business |
Warranty: | Contact The Business |
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Name | Carbon Steel Coil | |
Width | customized | |
Thickness | customized | |
Surface | Black, painted, oiled, or as your requirement | |
Material | Q195, Q215, Q235, Q255, Q275 | |
Technique | Cold Rolled or Hot Rolled | |
Support Processing Service | Bending, Welding, Decoiling, Punching, Cutting, Moulding or Customized | |
Standard | JIS, AiSi, ASTM, GB, DIN, EN | |
Support Certification | ISO, IBR, BV, SGS, RoHS | |
Application | Industry, Manufacturing, Architecture, Decoration, Kitchen etc. |
Q1: Can you send samples?
A: Absolutely! We are delighted to offer free samples to our valued customers, with express shipping services available worldwide. Experience our top-quality products firsthand at no cost.
Q2: What product information do I need to provide?
A: To ensure we meet your exact requirements, please provide the grade, width, thickness, any surface treatments needed, and the quantities you intend to purchase.
Q3: It's my first time importing steel products, can you assist me?
A: Certainly! Our experienced agents will manage the shipment and offer guidance at every stage, ensuring a seamless importing experience.
Q4: From which ports do you ship?
A: Typically, we ship from major ports including Shanghai, Tianjin, Qingdao, and Ningbo. However, you may specify other ports as per your convenience and requirements.
Q5: How can I get information about product prices?
A: Prices are influenced by fluctuations in raw material costs. For the most accurate and current pricing, please reach out to our sales team.
Q6: What are your payment terms?
A: For payments up to 1000 USD, we require 100% in advance. For amounts over 1000 USD, terms are 30% T/T in advance, with the balance due before shipment, or based on a BL copy or LC at sight.
Q7: Do you offer custom-made products?
A: Yes, we specialize in custom manufacturing. Provide us with your design specifications and drawings, and we will produce according to your exact needs.
Q8: What certifications do your products have?
A: Our products are certified with ISO 9001 and MTC. We also accommodate third-party inspections by trusted entities such as SGS and BV.
Q9: How long does your delivery take?
A: Generally, our delivery timeline ranges between 7-15 days. Larger orders or unique circumstances may extend this period slightly.
Q10: How many countries have you exported to?
A: We have a robust export network, reaching America, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and other African countries. Our extensive experience helps us meet diverse market demands and assist customers in navigating potential challenges.
Q11: Can I visit your factory?
A: Absolutely! We warmly welcome visitors from all over the world to tour our state-of-the-art factory and witness our production process firsthand.
Q12: Is there a quality inspection before loading?
A: Yes, we conduct stringent quality inspections before packaging. Any product not meeting our high standards is destroyed. Customers are also welcome to appoint third-party inspectors to verify quality before loading.
Q13: How are the products packed?
A: Our products are meticulously packed using export-standard packaging. The inner layer is waterproof, the outer layer is protected with iron wrapping, and secured on a fumigated wooden pallet. This ensures the products are safeguarded against corrosion and climate changes during ocean transport.
Q14: What are your working hours?
A: Our dedicated online service team is available from 8:00 to 22:00 Beijing time. Any queries received after 22:00 will be promptly addressed the next working day.