Customization: | Available |
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After-sales Service: | Welcome After-Sales Consultation |
Warranty: | Welcome After-Sales Consultation |
Still deciding? Get samples of US$ 16/Piece
Request Sample
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Suppliers with verified business licenses
Audited by an independent third-party inspection agency
item
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value
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Warranty
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5 years
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After-sale Service
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Online technical support
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Project Solution Capability
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graphic design, 3D model design, total solution for projects, Cross Categories Consolidation
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Application
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Villa.unit
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Design Style
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Modern
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Place of Origin
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Henan
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Brand Name
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Sharewe
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Type
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thatch roof tiles
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Q1: Can you send samples?
A: Absolutely! We are delighted to offer complimentary samples and express shipping services to customers worldwide.
Q2: What product information do I need to provide?
A: Kindly provide the grade, width, thickness, surface treatment requirements, and the quantities you wish to purchase.
Q3: It's my first time importing steel products, can you assist me?
A: Certainly! We have experienced agents to handle the shipment and will collaborate closely with you throughout the process.
Q4: What ports of shipment are available?
A: Typically, we ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, you can specify other ports as per your needs.
Q5: How can I get information about product prices?
A: Prices fluctuate based on the periodic changes in raw material costs.
Q6: What are your terms of payment?
A: For payments <=1000 USD, 100% in advance is required. For payments >=1000 USD, a 30% T/T advance is required, with the balance due before shipment or based on BL copy or LC at sight.
Q7: Do you offer custom-made product services?
A: Yes, if you have your own design, we can produce according to your specifications and drawings.
Q8: What certifications do your products have?
A: Our products are certified with ISO 9001 and MTC. Third-party inspections, such as SGS and BV, are also available.
Q9: How long does your delivery time take?
A: Generally, our delivery time ranges from 7-15 days. If the order quantity is particularly large or under special circumstances, delivery might take longer.
Q10: To how many countries have you exported?
A: We have extensive export experience, having shipped to America, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and other African countries. We are well-versed in the demands of different markets and can assist customers in avoiding various issues.
Q11: Can I visit your factory?
A: Absolutely, we warmly welcome customers from all around the globe to visit our factory.
Q12: Is there a quality inspection before loading the products?
A: Of course, every product undergoes stringent quality inspections before packaging. Any non-conforming products are destroyed. Customers can also appoint third parties to inspect the products before loading.
Q13: How are the products packed?
A: Our standard export packaging is sea-worthy. The inner layer is lined with waterproof paper, the outer layer is secured with iron packaging, and the package is stabilized with a fumigation wooden pallet. This effectively protects the products from corrosion and diverse climate conditions during ocean transportation.
Q14: What are your working hours?
A: Our online service time is generally from 8:00 to 22:00 Beijing time. If you contact us after 22:00, we will respond to your inquiry on the next working day.