Customization: | Available |
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After-sales Service: | Contact The Business |
Warranty: | Contact The Business |
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Name | Carbon Steel Coil | |
Width | customized | |
Thickness | customized | |
Surface | Black, painted, oiled, or as your requirement | |
Material | Q195, Q215, Q235, Q255, Q275 | |
Technique | Cold Rolled or Hot Rolled | |
Support Processing Service | Bending, Welding, Decoiling, Punching, Cutting, Moulding or Customized | |
Standard | JIS, AiSi, ASTM, GB, DIN, EN | |
Support Certification | ISO, IBR, BV, SGS, RoHS | |
Application | Industry, Manufacturing, Architecture, Decoration, Kitchen etc. |
Q1: Can you send samples?
A: Absolutely, we offer complimentary samples to our valued customers, and we provide swift express shipping services globally to ensure you receive them promptly.
Q2: What product information do I need to provide?
A: Kindly furnish details such as the grade, width, thickness, any specific surface treatment requirements, and the quantities you wish to purchase, to help us serve you better.
Q3: It's my first time importing steel products, can you assist me?
A: Certainly! We have dedicated agents to manage the shipment and will collaborate closely with you throughout the entire process to ensure a seamless experience.
Q4: From which ports do you ship?
A: Typically, we dispatch shipments from major ports such as Shanghai, Tianjin, Qingdao, and Ningbo. However, we are flexible and can accommodate other port preferences as per your requirements.
Q5: How can I get information about product prices?
A: The pricing of our products is subject to fluctuations due to periodic changes in raw material costs. Contact us for the most current and competitive price quotes.
Q6: What are your payment terms?
A: For orders <=1000USD, 100% advance payment is required. For orders >=1000USD, our terms include 30% T/T in advance with the balance due before shipment, or based on a Bill of Lading copy or Letter of Credit at sight.
Q7: Do you offer custom-made products?
A: Yes, we specialize in custom manufacturing. Provide us with your design specifications and drawings, and we will produce the product exactly to your requirements.
Q8: What certifications do your products have?
A: Our products are certified with ISO 9001 and MTC certifications. Additionally, third-party inspections such as those by SGS and BV can be arranged for your peace of mind.
Q9: How long does your delivery take?
A: Generally, delivery is completed within 7-15 days. For larger quantities or special requests, delivery time may extend slightly. We strive to meet your timeline efficiently.
Q10: How many countries have you exported to?
A: We have proudly exported to numerous countries including America, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and various African nations. Our extensive export experience enables us to meet diverse market demands and assist customers in navigating any potential challenges.
Q11: Can I visit your factory?
A: Certainly, we warmly welcome visitors from around the globe to tour our state-of-the-art factory. We look forward to hosting you and showcasing our operations.
Q12: Is there a quality inspection before loading?
A: Yes, every product undergoes stringent quality checks before packaging. Unqualified items are destroyed to maintain our high standards. Additionally, customers can appoint third-party inspectors to verify the quality before loading.
Q13: How are the products packed?
A: Our packaging meets international export standards. The inner layer is waterproof, the outer layer is iron-packed, and it is firmly secured with a fumigation wooden pallet. This robust packaging ensures protection against corrosion and climate variations during ocean transport.
Q14: What are your working hours?
A: Our online service hours are from 8:00 to 22:00 Beijing time. We ensure that any queries received after 22:00 are promptly addressed the next working day.