| Customization: | Available |
|---|---|
| After-sales Service: | Welcome After-Sales Consultation |
| Warranty: | Welcome After-Sales Consultation |
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Still deciding? Get samples of $ !
Request Sample
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Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
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item
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value
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Warranty
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5 years
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After-sale Service
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Online technical support
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Project Solution Capability
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graphic design, 3D model design, total solution for projects, Cross Categories Consolidation
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Application
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Villa.unit
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Design Style
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Modern
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Place of Origin
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Henan
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Brand Name
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Sharewe
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Type
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thatch roof tiles
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Q1: Can you send samples?
A: Absolutely! We are delighted to offer free samples to our customers, with express shipping available worldwide.
Q2: What product information do I need to provide?
A: Kindly provide the grade, width, thickness, surface treatment requirements, and the quantities you intend to purchase.
Q3: This is my first time importing steel products. Can you assist me?
A: Certainly! We have agents to manage the shipment, and we will guide you through the entire process.
Q4: Which ports do you ship from?
A: Typically, we ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, you can specify other ports if needed.
Q5: Can you provide information about product pricing?
A: Prices vary due to fluctuations in the cost of raw materials. Please contact us for the latest pricing information.
Q6: What are your terms of payment?
A: For payments ≤1000 USD, we require 100% in advance. For payments ≥1000 USD, we accept 30% T/T in advance, with the balance due before shipment or based on BL copy or LC at sight.
Q7: Do you offer custom-made products?
A: Yes, we do. If you have your own design, we can manufacture products according to your specifications and drawings.
Q8: What certifications do your products have?
A: Our products are certified by ISO 9001. We also offer MTC and third-party inspections such as SGS and BV.
Q9: What is your delivery time?
A: Generally, our delivery time is within 7-15 days. However, it may be longer for larger quantities or under special circumstances.
Q10: To how many countries have you exported your products?
A: We have extensive export experience, having shipped to America, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and other African countries. We understand various market demands and can help customers navigate potential challenges.
Q11: Can I visit your factory?
A: Absolutely! We warmly welcome customers from around the globe to visit our factory.
Q12: Do you conduct quality inspections before loading?
A: Certainly! All products undergo rigorous quality testing before packaging, and unqualified items are discarded. Customers can also appoint third parties to inspect the products before loading.
Q13: How are the products packed?
A: Our products are packed in standard export sea-worthy packaging. The inner layer is waterproof paper, the outer layer is iron packaging, and everything is secured with a fumigation wooden pallet. This ensures protection against corrosion and various climate changes during ocean transportation.
Q14: What are your working hours?
A: Our online service hours are generally from 8:00 to 22:00 Beijing time. After 22:00, we will respond to inquiries on the next working day.
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