Customization: | Available |
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After-sales Service: | Welcome After-Sales Consultation |
Warranty: | Welcome After-Sales Consultation |
Still deciding? Get samples of US$ 16/Piece
Request Sample
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Suppliers with verified business licenses
Audited by an independent third-party inspection agency
item
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value
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Warranty
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5 years
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After-sale Service
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Online technical support
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Project Solution Capability
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graphic design, 3D model design, total solution for projects, Cross Categories Consolidation
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Application
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Villa.unit
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Design Style
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Modern
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Place of Origin
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Henan
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Brand Name
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Sharewe
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Type
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thatch roof tiles
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Q1: Can you send samples?
A: Absolutely! We are delighted to offer our customers free samples and expedited shipping services to destinations worldwide.
Q2: What product information do I need to provide?
A: Kindly provide us with the grade, width, thickness, surface treatment requirements, and the quantities you wish to purchase.
Q3: It's my first time to import steel products, can you help me with it?
A: Certainly! We have dedicated agents to arrange the shipment and we will assist you through the entire process.
Q4: What ports of shipment are there?
A: Typically, we ship from the ports of Shanghai, Tianjin, Qingdao, and Ningbo. However, you can specify other ports as per your needs.
Q5: What about product prices information?
A: Prices fluctuate in accordance with periodic changes in the raw material costs.
Q6: What are your terms of payment?
A: For payments <=1000USD, we require 100% in advance. For payments >=1000USD, 30% T/T in advance, with the remaining balance due before shipment or based on the BL copy or LC at sight.
Q7: Do you provide custom-made products service?
A: Yes, indeed! If you have your own design, we can manufacture according to your specifications and drawings.
Q8: What are the certifications for your products?
A: Our products are certified with ISO 9001 and MTC. Third-party inspections such as SGS and BV are also available.
Q9: How long does your delivery time take?
A: Generally, our delivery time is within 7-15 days. This may extend if the order quantity is exceptionally large or under special circumstances.
Q10: How many countries have you already exported to?
A: We have exported to numerous countries including the USA, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and other African nations. With rich export experience, we understand different market demands and can help customers avoid many potential issues.
Q11: Can I visit your factory?
A: Absolutely! We warmly welcome customers from all over the world to visit our factory.
Q12: Does the product undergo quality inspection before loading?
A: Certainly, all our products undergo rigorous quality testing before packaging. Any unqualified products are destroyed. Additionally, customers can appoint third parties to inspect the products before loading.
Q13: How do you pack the products?
A: Our products are packed in standard export sea-worthy packaging. The inner layer features waterproof paper, the outer layer is protected with iron packaging, and everything is secured with a fumigation wooden pallet. This ensures the products are safeguarded against corrosion and various climate changes during ocean transportation.
Q14: What are your working hours?
A: Generally, our online service hours are from 8:00 to 22:00 Beijing Time. Any inquiries received after 22:00 will be addressed on the next working day.