| Customization: | Available |
|---|---|
| After-sales Service: | Welcome After-Sales Consultation |
| Warranty: | Welcome After-Sales Consultation |
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Still deciding? Get samples of US$ 16/Piece
Request Sample
|
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
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item
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value
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Warranty
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5 years
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After-sale Service
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Online technical support
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Project Solution Capability
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graphic design, 3D model design, total solution for projects, Cross Categories Consolidation
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Application
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Villa.unit
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Design Style
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Modern
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Place of Origin
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Henan
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Brand Name
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Sharewe
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Type
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thatch roof tiles
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Q1: Can you send samples?
A: Absolutely! We proudly provide customers with complimentary samples and offer express shipping services worldwide.
Q2: What product information do I need to provide?
A: Kindly provide the grade, width, thickness, surface treatment requirements, and the quantities you wish to purchase.
Q3: It's my first time importing steel products. Can you assist me?
A: Certainly! We have an established network of agents to handle the shipment process and will coordinate every step with you.
Q4: What are the available shipment ports?
A: Typically, we ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, you can specify other ports based on your requirements.
Q5: Can you provide product price information?
A: Our prices fluctuate in line with the periodic changes in raw material costs.
Q6: What are your payment terms?
A: For payments ≤ 1000USD, we require 100% in advance. For payments ≥ 1000USD, we accept 30% T/T in advance with the balance due before shipment, or based on the BL copy or LC at sight.
Q7: Do you offer custom-made products?
A: Yes, we can manufacture according to your design specifications and drawings.
Q8: What certifications do your products have?
A: Our products are certified by ISO 9001 and MTC, and can be inspected by third parties such as SGS and BV.
Q9: What is your delivery time?
A: Generally, our delivery time is within 7-15 days. For large quantities or special circumstances, it may be longer.
Q10: How many countries have you exported to?
A: We have exported to numerous countries including the USA, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and other African nations. Our extensive export experience helps us meet diverse market demands and assist customers in navigating potential challenges.
Q11: Can I visit your factory?
A: Absolutely, we warmly welcome customers from around the globe to visit our factory.
Q12: Is there a quality inspection before loading?
A: Certainly, all our products undergo strict quality testing before packaging. Unqualified products are destroyed. Additionally, customers can appoint third parties to inspect the products prior to loading.
Q13: How are the products packed?
A: Our products are packed in standard export sea-worthy packaging. The inner layer is wrapped with waterproof paper, the outer layer is secured with iron packaging, and the entire package is fixed on a fumigated wooden pallet. This ensures protection against corrosion and varying climatic conditions during ocean transportation.
Q14: What are your working hours?
A: Our online service hours are from 8:00 to 22:00 Beijing time. After 22:00, we will respond to your inquiries on the following working day.
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