| Customization: | Available |
|---|---|
| After-sales Service: | Welcome After-Sales Consultation |
| Warranty: | Welcome After-Sales Consultation |
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Still deciding? Get samples of US$ 16/Piece
Request Sample
|
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
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item
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value
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Warranty
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5 years
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After-sale Service
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Online technical support
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Project Solution Capability
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graphic design, 3D model design, total solution for projects, Cross Categories Consolidation
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Application
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Villa.unit
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Design Style
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Modern
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Place of Origin
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Henan
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Brand Name
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Sharewe
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Type
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thatch roof tiles
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Q1: Can you send samples?
A: Absolutely! We are pleased to provide free samples and offer express shipping services to destinations around the globe.
Q2: What product information do I need to provide?
A: Kindly provide the grade, width, thickness, surface treatment requirements (if any), and the quantities you wish to purchase.
Q3: It's my first time importing steel products. Can you assist me?
A: Certainly! We have experienced agents to arrange the shipment and will collaborate with you throughout the process.
Q4: What are the available ports of shipment?
A: Typically, we ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, you can specify other ports based on your requirements.
Q5: Can you provide information about product prices?
A: Prices fluctuate based on periodic changes in raw material costs.
Q6: What are your terms of payment?
A: For payments <= 1000 USD, 100% upfront. For payments >= 1000 USD, 30% T/T in advance with the balance due before shipment or based on BL copy or LC at sight.
Q7: Do you offer custom-made product services?
A: Yes, we can manufacture according to your specifications and drawings if you have a custom design.
Q8: What certifications do your products have?
A: Our products are certified with ISO 9001 and MTC. Additionally, third-party inspections such as SGS and BV are available.
Q9: How long does your delivery time take?
A: Generally, our delivery time is within 7-15 days. It may be longer if the order quantity is exceptionally large or under special circumstances.
Q10: How many countries have you exported to?
A: We have exported to numerous countries, including the USA, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and other African nations. Our extensive export experience helps us understand diverse market demands and assist customers in avoiding potential issues.
Q11: Can I visit your factory?
A: Absolutely! We warmly welcome customers from all over the world to visit our factory.
Q12: Is there a quality inspection before loading?
A: Yes, all our products undergo stringent quality testing before packaging. Any unqualified products are destroyed, and customers can also appoint third-party inspectors before loading.
Q13: How are the products packed?
A: Our products are packed in standard export sea-worthy packaging. The inner layer includes waterproof paper, the outer layer features iron packaging, and everything is secured with a fumigation wooden pallet. This ensures effective protection against corrosion and various climate changes during ocean transportation.
Q14: What are your working hours?
A: Our online service is available from 8:00 to 22:00 Beijing time. Inquiries received after 22:00 will be addressed on the following working day.
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