| Customization: | Available |
|---|---|
| After-sales Service: | Welcome Contact |
| Warranty: | Welcome Contact |
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| Standard | JIS, GB |
| Width | 600mm---1950mm |
| Thickness | 0.25mm-3.0mm |
| Tolerance | Thickness: +0/-0.02mm; Width: +5/-0mm |
| Coil Weight | Roughly 5-8 MT |
We are proud to hold over 30 prestigious certifications for our outstanding range of products. Connect with us to explore our extensive credentials and unwavering commitment to exceptional quality and industry standards.
Q1: Can you send samples?
A: Absolutely! We are delighted to provide prospective customers with complimentary samples, and we offer express shipping services globally to ensure you receive them promptly.
Q2: What product information do I need to provide?
A: Kindly specify the grade, width, thickness, and any surface treatment requirements. Additionally, inform us of the quantities you intend to purchase.
Q3: It's my first time importing steel products. Can you assist me?
A: Certainly! We collaborate with a reliable shipping agent to manage the entire process, ensuring a seamless experience for you.
Q4: What ports of shipment are available?
A: Typically, we ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, you may specify other ports according to your specific needs.
Q5: What about product price information?
A: Prices fluctuate based on the periodic changes in raw material costs.
Q6: What are your terms of payment?
A: For payments <=1000USD, we require 100% in advance. For payments >=1000USD, the terms are 30% T/T in advance, with the balance due before shipment or based on BL copy or LC at sight.
Q7: Do you provide custom-made products service?
A: Yes, we do. If you have a specific design, we can manufacture products according to your specifications and drawings.
Q8: What certifications do your products have?
A: Our products are certified with ISO 9001 and MTC. Additionally, third-party inspections from renowned organizations like SGS and BV are available.
Q9: How long is your delivery time?
A: Generally, our delivery time ranges from 7 to 15 days. This duration may extend if the order quantity is particularly large or under special circumstances.
Q10: How many countries have you exported to?
A: We have a rich export history, having shipped to countries including America, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and many other African nations. We understand varied market demands and help customers navigate potential issues effectively.
Q11: Can I visit your factory?
A: Absolutely! We warmly welcome customers from around the globe to tour our facility.
Q12: Is there a quality inspection before loading?
A: Yes, all products undergo rigorous quality testing before packaging. Any products that do not meet our standards are destroyed. Customers may also appoint third-party inspectors for an added level of assurance before loading.
Q13: How are the products packed?
A: Our products are packaged in standard export sea-worthy packaging. This includes an inner waterproof paper layer, an outer iron layer, and a fumigation wooden pallet. This ensures the products are well-protected from corrosion and climate changes during ocean transportation.
Q14: What are your working hours?
A: Our online service hours are from 8:00 AM to 10:00 PM Beijing time. Inquiries received after this time will be addressed on the next working day.
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