Customization: | Available |
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After-sales Service: | Welcome After-Sales Consultation |
Warranty: | Welcome After-Sales Consultation |
Still deciding? Get samples of US$ 16/Piece
Request Sample
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Suppliers with verified business licenses
Audited by an independent third-party inspection agency
item
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value
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Warranty
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5 years
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After-sale Service
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Online technical support
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Project Solution Capability
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graphic design, 3D model design, total solution for projects, Cross Categories Consolidation
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Application
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Villa.unit
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Design Style
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Modern
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Place of Origin
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Henan
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Brand Name
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Sharewe
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Type
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thatch roof tiles
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Q1: Can you send samples?
A: Absolutely! We are pleased to offer our customers complimentary samples along with express shipping services to destinations worldwide.
Q2: What product information do I need to provide?
A: Kindly provide us with the grade, width, thickness, surface treatment requirements, and the quantities you intend to purchase.
Q3: It's my first time importing steel products, can you help me with it?
A: Certainly! We have agents to coordinate the shipment, and we will assist you every step of the way.
Q4: What ports of shipment are there?
A: Typically, we ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, you can specify other ports according to your preferences.
Q5: What about product price information?
A: Prices fluctuate based on the periodic changes in the cost of raw materials.
Q6: What are your terms of payment?
A: For payments <=1000 USD, we require 100% in advance. For payments >=1000 USD, we require 30% T/T in advance, with the balance due before shipment or based on the BL copy or LC at sight.
Q7: Do you provide custom-made product services?
A: Yes, we do. If you have your own design, we can manufacture products according to your specifications and drawings.
Q8: What certifications do your products have?
A: Our products are certified with ISO 9001, MTC, and we also offer third-party inspections such as SGS and BV.
Q9: How long does your delivery time take?
A: Generally, our delivery time is within 7-15 days. It may take longer if the order quantity is very large or if there are special circumstances.
Q10: How many countries have you already exported to?
A: We have a rich export history to many countries including the USA, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia, and other African nations. We are well-versed in various market demands and can help customers avoid numerous issues.
Q11: Can I visit your factory?
A: Absolutely! We warmly welcome customers from around the globe to visit our factory.
Q12: Does the product undergo quality inspection before loading?
A: Yes, indeed. All our products are rigorously tested for quality before packaging. Unqualified products are destroyed, and customers can also appoint third parties to inspect the products before loading.
Q13: How are the products packed?
A: Our products are packed in standard export-worthy packaging. The inner layer is waterproof paper, the outer layer is iron packaging, and they are secured with a fumigated wooden pallet. This ensures protection against corrosion and various climatic conditions during ocean transportation.
Q14: What are your working hours?
A: Generally, our online service hours are from 8:00 to 22:00 Beijing time. Inquiries received after 22:00 will be responded to on the next working day.